Frequently Asked Questions

The My Healthy Weight Programme is a pharmacy-led weight management service in Ireland. It provides a private, supportive pathway that starts at your local pharmacy and involves a quick online consultation reviewed by an Irish-registered doctor. If suitable, you'll receive a treatment plan managed by your pharmacy team.

The programme is designed for adults who are looking for professional support with weight management. During your consultation, a doctor will review your information and determine if the programme is right for you. Not everyone may be suitable, and that's why a real doctor — not an algorithm — reviews every case.

Pricing varies depending on the treatment plan and pharmacy. We recommend speaking with your participating pharmacy for the most accurate and up-to-date pricing information. The initial consultation is quick and straightforward and costs €50. Additional costs for prescription vary depending on the medication prescribed.

You'll complete a short, secure online consultation with webdoctor.ie. It's quick and private. After you submit your answers, an Irish-registered doctor will review your consultation to see if the programme is suitable for you. Everything stays between you, the doctor, and your local pharmacy.

The doctor typically reviews consultations promptly. Once your consultation is approved, the prescription is sent directly to your participating pharmacy. You can expect the process to be as swift as possible, with your pharmacy team guiding you through the next steps.

No, you can use the pharmacy locator and start your consultation that way. However, we recommend speaking with a member of your pharmacy team in confidence first. They'll help you get started and guide you through the process from your very first conversation to ongoing support.

If you're a suitable fit for treatment, your prescription is sent straight to the same pharmacy you have chosen. The pharmacy team confirms your ID and BMI and only dispenses the treatment if it's right for you. Your pharmacist will also talk you through the next steps.

Absolutely. Your pharmacist will talk you through the next steps and review your progress regularly. The programme is designed as a closed loop — everything stays between you, your reviewing doctor, and your local pharmacy for ongoing support.

Not necessarily. An Irish-registered doctor reviews your consultation to determine if the programme is suitable for you. The pharmacy team also confirms your ID and BMI before dispensing any treatment. This ensures the programme is safe and appropriate for each individual.

Yes, everything stays between you, your reviewing doctor, and your local pharmacy. No judgement — just real help. Your data is handled in accordance with Irish data protection regulations and medical confidentiality standards.

Yes. Every consultation is reviewed by a real, Irish-registered doctor — not an algorithm. This ensures that your treatment plan is personalised, safe, and appropriate for your specific needs.

Your data is stored securely and only shared between you, your reviewing doctor, and your local pharmacy. We comply with all relevant Irish data protection and medical data regulations. If you have specific concerns about data handling, we encourage you to contact your pharmacy directly.